BrightHaven: Terms and Conditions of Use
Web Site Terms and Conditions of Use
1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. Use License
- Permission is granted to temporarily download one copy of the materials (information or software) on BrightHaven’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on BrightHaven’s web site;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by BrightHaven at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
- The materials on BrightHaven’s web site are provided “as is”. BrightHaven makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, BrightHaven does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall BrightHaven or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on BrightHaven’s Internet site, even if BrightHaven or a BrightHaven authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on BrightHaven’s web site could include technical, typographical, or photographic errors. BrightHaven does not warrant that any of the materials on its web site are accurate, complete, or current. BrightHaven may make changes to the materials contained on its web site at any time without notice. BrightHaven does not, however, make any commitment to update the materials.
6. Links
BrightHaven has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by BrightHaven of the site. Use of any such linked web site is at the user’s own risk.
7. Site Terms of Use Modifications
BrightHaven may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to BrightHaven’s web site shall be governed by the laws of the State of CA without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
BrightHaven: Privacy Policy
Effective date: March 2026 Last updated: March 2026
Your privacy is very important to us. This Privacy Policy explains how BrightHaven collects, uses, and protects information when you visit our website at brighthaven.org, sign up for our newsletter, or otherwise engage with our content and programs.
BrightHaven is a 501(c)(3) nonprofit organization. We do not sell products or services through this website. We do not sell, rent, or share your personal information with third parties for marketing purposes.
1. Information We Collect
Information you provide directly: When you sign up for our newsletter, contact us through our contact form, or register to volunteer or donate, we collect the information you submit — typically your name and email address, and in some cases a mailing address or phone number.
Information collected automatically: When you visit brighthaven.org, certain information is collected automatically through standard web technologies, including your IP address, browser type, pages visited, time spent on pages, and referring website. This information is used only to understand how visitors use our site so we can improve it.
2. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to help the site function properly and to understand visitor behavior. We use the following types of cookies:
Essential cookies: Required for basic site functions such as navigation and form submissions. These cannot be disabled without affecting site performance.
Analytics cookies: We use Google Analytics to collect anonymous data about how visitors use our site — such as which pages are visited most often and how visitors navigate between pages. This data is aggregated and does not identify you personally. You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.
Third-party cookies: Some pages on our site include embedded content or links from third parties (such as YouTube videos or social media platforms). Those services may set their own cookies when you interact with that content. We do not control third-party cookies and recommend reviewing the privacy policies of those platforms directly.
Most browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may affect your experience on our site.
3. How We Use Your Information
We use the information we collect to:
- Send our newsletter and educational updates to subscribers who have opted in
- Respond to inquiries submitted through our contact form
- Process donations securely through our payment processor
- Improve our website content and user experience through anonymized analytics data
- Fulfill our nonprofit mission of providing educational resources for pet caregivers
We will never use your information for purposes beyond those described here without your explicit consent.
4. Email Newsletter
If you sign up for the BrightHaven newsletter, we will send you periodic updates about our educational resources, programs, and mission. We use a third-party email service provider to manage our mailing list.
You may unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at the email address below. We will remove you from our list promptly.
5. Donations
Donations to BrightHaven are processed through a secure third-party payment processor. BrightHaven does not store your credit card or banking information. Please review the privacy policy of the payment processor for details on how your financial data is handled.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. If you request that we delete your information, we will do so promptly, except where retention is required for legal or accounting obligations.
7. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of email communications at any time
- Opt out of Google Analytics data collection via the opt-out tool linked above
To exercise any of these rights, please contact us at the email address below. We will respond within 30 days.
8. Children's Privacy
BrightHaven's website is intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Third-Party Links
Our website contains links to external sites, including our sister programs BrightHaven Caregiver Academy (brightpathforpets.com) and Animal Hospice Group (animalhospicegroup.com). This Privacy Policy applies only to brighthaven.org. We encourage you to review the privacy policies of any external sites you visit.
10. Security
We take reasonable precautions to protect personal information from loss, theft, unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
BrightHaven may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your information, or would like to request deletion of your data, please contact us:
BrightHaven Email: info@brighthaven.org
Website: brighthaven.org